Friday, June 08, 2012

Measuring Family Satisfaction of BabyNet Services


Lesly S. Wilson PhD-Every year, a Family Satisfaction Survey (FSS) is mailed to all families with children enrolled in the BabyNet system. The Team for Early Childhood Solutions (TECS) manages this process for BabyNet. The FSS is a portion of a larger survey originally developed by the National Center for Special Education Accountability Monitoring (NCSEAM).
The BabyNet FSS has 34 questions and takes about 10-15 minutes to fill out. The intent of the survey is for BabyNet to understand more about how the program is impacting families and how they can better support families. In the 2010-2011 survey, 960 families participated and provided a snapshot of the types and location of children and families being impacted by BabyNet services. The following is some of the information gained from the survey:
Age at Referral: Most children were referred for early intervention services between birth-6 months (28%).
Number of Months Enrolled: Most children were enrolled in early intervention services for 6-12 months (32%), with 5% of children enrolled for 31-36 months.
Child’s Primary Diagnosis: Most children were identified as having Developmental Speech or Language Disorder/Delay (52%), with 4% of children identified as having Autism Spectrum Disorder as a primary diagnosis.

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